Thousands of British bank customers flock on social media to air their complaints after a widespread IT glitch disrupted digital banking services across major institutions. The Daily Mail revealed that HSBC, Nationwide, Barclays, and Virgin Money were among the banks affected, leaving many unable to access their accounts or process transactions on what coincided with a critical payday for many.

In a massive response, customers flooded social media and customer service lines with their frustration and demand for answers. Salaries failed to appear in accounts, and bills remained unpaid, adding to the scale of the issue. 

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Major Banks Respond to Glitches

HSBC acknowledged a separate issue impacting multiple banks, while Nationwide cited a third-party payments problem as the cause. The incident began early in the morning and led to over 7,000 reported issues concerning HSBC alone by mid-morning.

Efforts to rectify the situation continued throughout the day, with banks like HSBC and Virgin Money gradually restoring online services. However, the situation remained fluid and the impact was still being felt. 

Despite assurances that most payments would be processed, delays persisted, prompting assurances and apologies from banking officials while customers awaited the resolution of their financial transactions.

The disruption, attributed to a system malfunction in payment processing, was feared to be a major vulnerability in the digital banking infrastructure relied upon by millions daily.

Similar cases were reported by VCPost earlier this month; this time, the New York Stock Change left a broker suffering from a $48 million loss.

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