Over 3.3 Million Bissell Steam Cleaners Recalled Due to Burn Hazard After Injury Reports
By Thea Felicity
Jul 19, 2024 11:40 AM EDT
Jul 19, 2024 11:40 AM EDT
Vacuum cleaner brand, Bissell has announced a recall of approximately 3.3 million Steam Shot Handheld Steam Cleaners across North America over burn risk. As detailed by AP News, the recall affects select models of these steam cleaners, which have been reported to expel hot water or steam unexpectedly during use or while heating up.
This defect has resulted in over 150 reported injuries to consumers, prompting the urgent recall.
According to the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, there have been 183 reports of these devices emitting hot water or steam. Of these, 157 cases involved minor burns, with 145 injuries reported in the U.S. and 12 in Canada.
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The recalled steam cleaners were being sold at major retailers such as Target and Walmart, as well as online through Bissell's website and Amazon, from August 2008 through May 2024.
Bissell, headquartered in Grand Rapids, Michigan, has provided instructions on its website for identifying the affected models by their serial numbers and registering for the recall. Affected consumers are also advised to cut the power cord and upload photos of the products to facilitate the recall process.
The company has since urged users to stop using the affected models immediately and to contact Bissell for either a refund or store credit. Consumers can choose between $60 in store credit or a $40 refund.
Bissell has emphasized that safety is a top priority and has voluntarily issued this recall out of an abundance of caution.
The company is working to address the issue and prevent further injuries.
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