Traditional healthcare has its roots in a system that just does not keep up with modern-day demands. Think about it: most doctors' offices close around 5:00 pm, leaving patients scrambling for alternatives after hours. Patients are also presented many times with 6 to 8-week time frames (or longer) for in-person appointments with their PCP. They are left with few choices: urgent care, the ER, or third-party telemedicine services, all of which lack a complete picture of one's medical history, and none ensure continuity of care or personalization.
Traditional healthcare options are frustrating not only for the patients but also for the providers. When a clinic shuts down for the night, that's lost revenue. That also means patients turn elsewhere. For example, patients not able to schedule appointments when they need is lost revenue for the clinic and lost help from their primary doctor's office. Scenarios like these put providers at a disadvantage in treating their patients effectively because they are missing key pieces of their patients' health journeys, resulting in lower patient satisfaction and outcomes.
Enter My911™, an impactful solution that is a win/win. It is designed to extend the reach of healthcare practices, making them available 24/7/365 without the healthcare practice purchasing another building and office furniture. My911's™ innovative approach doesn't just improve patient access; it opens up entirely new avenues for revenue generation, helping doctors' offices run more efficiently outside of their traditional hours while meeting and exceeding their patients' healthcare needs. My911's™ seamless integration for brick-and-mortar operations allows practices to operate around the clock, with the safety net of ambulance dispatch.
My911's™ Unique Offerings
My911™ isn't just another telemedicine solution; it redefines healthcare by extending a practice's physical presence beyond the office visit while ensuring continuity and quality of care. A key feature is its real-time access to patient records, enabling informed, personalized, and accurate care. Founder and CEO Nicholas Tarazi explains, "What we offer is in stark contrast to the typical telemedicine experience where a provider's access to a person's medical history is often limited."
With My911™, physicians no longer face the pressure to cram as many patients as possible into their schedules, a phenomenon often referred to as the "Six Minute Physician." This approach leaves little time for doctors to provide the quality care and continuity they strive to deliver while addressing all patients' needs.
A physician who is the ideal physician for My911™ services describes the challenges of a typical day in traditional practice: "My previous practice problems were just like everybody else's right now. The day started somewhere around 4:30 or 5:00 in the morning, and I made rounds at two, three hospitals. Get to the office late, already starting behind, with every room full and my schedule completely booked. There's no room for emergencies or contingency problems. Grab lunch on the go—maybe—and start back in the afternoon to see somewhere between 25 and 30 patients in a day. Then, I'd generally go back to the hospital or stop by the nursing home where I was the medical director to try to finish the day, stumbling home at 7:30 or 8:00 at night. Eat, sleep, and repeat."
My911™ takes the stress and pressure off the doctor, who can now relax and enjoy each patient, knowing My911™ will meet the overflow of patients. No more crammed-in appointments. No more patients having to decide whether they should go to the hospital or wait for the next open appointment. No more stress and pressure for the doctor to squeeze in just one more patient.
Equally important to My911's™ approach is it eliminates the need for practices to hire additional doctors because My911™ takes care of the additional doctors, nurses, and staff, so doctors' practices can operate seamlessly, 24 hours a day, 365 days a year. By utilizing My911's™ professional medical team under the same medical license for in-home visits, My911™ can bring care directly to patients without increasing overhead. "This scalability means independent healthcare providers can grow their service offerings without the need for major infrastructure investments," explains COO Eric Aaberg.
My911™ also offers flexibility. Their model is adaptable to various state regulations, ensuring seamless integration for diverse healthcare environments. Whether it is navigating licensing requirements, addressing healthcare guidelines, or aligning with state-specific patient care mandates, My911™ tailors its approach without compromising the quality of care. With its emergency dispatch, doctors can be assured that no matter the patient's need, help is only a call away.
The financial benefits for healthcare providers are clear. Tarazi asserts, "Practices that implement our model can expect to see revenue growth as much as triple in just three years. This isn't just theory; the system works in practice." By eliminating downtime and keeping the clinic operational 24/7, practices can tap into off-hours revenue streams they would never be able to access within traditional models.
The Company's Mission Is Founded on Trust
Trust is essential in healthcare, and the team at My911™ understands that better than most. The company's philosophy centers around transparent communication, reliable service, and personalized care. Tarazi emphasizes the importance of empathy in healthcare. "It's not just about what we do for providers; it's about how we make patients feel. Trust is built on empathy and understanding, transparency, and consistent care," says Tarazi. "Our vision extends far beyond just keeping the lights on at a doctor's office. This is about making healthcare more accessible, more efficient, and more patient centered. By allowing practices to stay open around the clock, we are helping providers and patients alike."
Matthew Anices, VP of Sales and Business Development, adds, "My911™ systems and processes will be transformative for community residents; it offers essential benefits not only in terms of household costs and care but also in reshaping local family and medical practices into their very own 24/7 urgent care centers across America."
In an industry that has slowed to innovate, My911™ offers a refreshingly straightforward solution: a bridge between traditional brick-and-mortar care and the flexibility that modern patients demand. With a model that works for both patients and providers, My911™ has the potential to reshape how healthcare is delivered in the U.S. For healthcare providers looking to maximize revenue, streamline operations, and offer patients better access to care, My911™ is providing a clear path forward.
The future of healthcare for doctors' brick-and-mortar practices and their patients is now open 24/7, and My911™ is leading the way. Find out more and join us to make healthcare even better.
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