Tags: Howard Schultz

Starbucks Must Fix Customer Experience to Get Back in Coffee Shop Game, Ex-Boss Says

Starbucks Must Fix Customer Experience to Get Back in Coffee Shop Game, Ex-Boss Says

Former Starbucks CEO Howard Schultz asked his successor Laxman Narasimhan and other Starbucks senior officials to communicate with shop baristas and work with them to enhance coffee service.


Starbucks offers new perks to military veterans

In honor of Veterans' Day and in extending gratitude to military veterans Starbucks announced that it is offering free tuition to spouse or one child of an employee-veteran working at Starbucks.

Starbucks to brew in Italy

A negotiation between the U.S. company and Italian businessman Antonio Percassi to bringing Starbucks to Italy is already in process. The agreement is set to be finalized this coming Christmas according to the newspaper Corriere della Serra.

Starbucks expands Mobile Order & Pay Service in 7,500 cafes in U.S.

Starbucks Corp announced on September 22 that its successful Mobile Order & Pay service is now offered in all its almost 7,500 US shops. According to Reuters, this goal is achieved three months earlier than expected. Some additional 3,400 cafes will get the new online service. These cafes are located in notable cities such as San Francisco, New York, Washington D.C., Chicago, and Boston.


Latest News

Starbucks Corp (SBUX.O) on Thursday said traffic to its Americas-region stores perked up during the holiday quarter, easing investor jitters about slower growth and boosting shares over 4 percent in after-hours trading.
Starbucks Corp on Thursday said Chief Operating Officer Troy Alstead, who as finance chief helped lead the coffee chain's extensive restructuring a few years ago, is taking an extended unpaid leave to spend more time with his family.
Starbucks Corp, aiming to give cooling U.S. traffic a jolt, on Thursday announced it will add beer, wine, and evening snacks to thousands of domestic cafes, widen lunch offerings and roll out mobile ordering.
Starbucks Corp's (SBUX.O) early re-launch of its popular Pumpkin Spice latte drink failed to heat up business at its U.S. cafes, disappointing Wall Street and sending the company's shares down almost 5 percent.
Starbucks CEO Howard Schultz announced that he would donate USD30 million to veterans who have served in Iraq and Afghanistan for job purposes and research for PTSD treatment, reported IJReview.
Starbuck Corp Chief Executive Officer Howard Schultz had urged fellow business leaders to push US political leaders to end the US partial shutdown, said a Reuters report.
Starbucks pushed mobile payment on select stores as US mobile payment crossed the 10% mark. Mobile payments, as a percentage of in-store purchases in the US, crossed the 10% mark.
1
Real Time Analytics