Tags: Howard Schultz
Starbucks Must Fix Customer Experience to Get Back in Coffee Shop Game, Ex-Boss Says
Former Starbucks CEO Howard Schultz asked his successor Laxman Narasimhan and other Starbucks senior officials to communicate with shop baristas and work with them to enhance coffee service.
Starbucks offers new perks to military veterans
In honor of Veterans' Day and in extending gratitude to military veterans Starbucks announced that it is offering free tuition to spouse or one child of an employee-veteran working at Starbucks.
Starbucks to brew in Italy
A negotiation between the U.S. company and Italian businessman Antonio Percassi to bringing Starbucks to Italy is already in process. The agreement is set to be finalized this coming Christmas according to the newspaper Corriere della Serra.
Starbucks expands Mobile Order & Pay Service in 7,500 cafes in U.S.
Starbucks Corp announced on September 22 that its successful Mobile Order & Pay service is now offered in all its almost 7,500 US shops. According to Reuters, this goal is achieved three months earlier than expected. Some additional 3,400 cafes will get the new online service. These cafes are located in notable cities such as San Francisco, New York, Washington D.C., Chicago, and Boston.