Who says only iPhone users can encounter problems with iMessage? Android users can too, especially after shifting from iPhone to Android phone.
Indeed, one of the major issues that people experience with iMessage is that caused by shifting from iPhone to an Android phone: missing iMessages. This happens when the iPhone user that shifts to Android phone forgets to deactivate iMessage on the iPhone first. All the messages that are sent by contacts using via iPhone will not get through the new Android phone, as a result.
To deactivate iMessage before using a new handset, go to Settings then Messages. Switch off iMessage using the slider. The text message will be green rather than blue when the iMessage is turned off.
Sometimes text message won't send via iMessage even with data connectivity. There are several reasons why it happens, including deactivated iMessage setting. Check Settings>Messages "Send as SMS" is enabled.
An incoming or outgoing call may also interfere in sending text via iMessage. Some wireless networks cannot handle iMessage traffic when there is an incoming or outgoing call. The solution to this is to turn on Wi-Fi so that the text message will not be interfered by the call. It also helps to ensure that the iPhone user is using the same Apple ID on each device.
Getting wrong names or nicknames instead of fullnames may also happen when using iMessage. This is a result of a feature introduced in iOS 7 where nicknames can be used as the sender's identity. To fix this problem, go to Settings > Mail, Contacts, Calendars > Short Name and tap Prefer Nicknames to switch it off.
Group messaging may also cease to work, but that can be solved easily by creating a new group message instead of continuing an old one.
Another iMessage issue that iPhone users experience is having their email address displayed instead of their number. To fix this, Tap Settings > Messages > Send & Receive > Apple ID (your email address) > Sign Out.
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