Motorola has shared the list of their handsets that will surely receive the Android 6.0 Marshmallow update. Unluckily, the Moto E 2015 was not one of the devices to obtain the newest OS made by Google. But then, Motorola has promised the handlers of the unit that other upgrades will be made available for them.
According to Tech Times, the second-gen Moto E was proclaimed in February this year and at the time of its launch, Motorola's marketing demo video declared that the smartphone would be supported by software updates.
"And while other smartphones in this category don't always support upgrades, we won't forget about you, and we'll make sure your Moto E stays up to date after you buy it," Magno Herran, Moto E's marketing manager, stated in the demo video last February.
Inferse said on its article that since Moto E 2015 was missing from the official list set to get the Marshmallow update, it has raised quite a few concerns. Furthermore, the fact that second-gen Moto E has been around for just about 200 days since its launch, makes it one of the most abandoned Motorola devices ever in recent times in terms of operating system support. Users are said to have felt deceived by the company's bold claims made at launch; perhaps their marketing strategy attracted the market.
Moreover, Greenbot stated that there was a fine print that specifies the Moto E would get "at least one" software update, which means Motorola technically will do its obligation. The handset reportedly got a boost from Android 5.0 to 5.1 earlier this year.
With this, the whole issue feels like a belt-tightening move since it will take a lot of engineering time and resources to support devices for different carriers. Motorola's new master Lenovo, recently decreased some jobs, and it seems possible that some of the personnel who would have taken on these responsibilities aren't there any longer.
The Moto E 2015 users were quite dismayed of what happen, but then there is a possibility that Motorola will keep its promise to their avid fans. Moreover, the handlers of these handsets still have to wait for the action that the company might do.
Join the Conversation